Ketchikan Gateway Borough School District

333 Schoenbar Road | (907) 225-2118

To provide high quality instruction to every student within a positive environment reflective of our community needs.

 
 
Software Help:
 
 
Safari Montage
 
 
If you are having difficulties playing videos from Safari Montage:
 
  1. Make sure all Apple updates have been performed.
  2. Update all Adobe products to the latest version. 
  3. Update all browsers to the latest version.
  4. Install the latest Safari Montage Video Player: http://www.safarimontage.com/support/smmpdownload.aspx
  5. Make sure that the browser you open has been set to operate in the same mode that your operating system supports, and is the same video player that you downloaded and installed.


IMPORTANT NOTE:

This is different than what has worked previously, before the only way the videos would play in the browser was in 32bit mode that is no longer the case. Make sure your browser DOES NOT have the check box run in 32bit mode checked, see the following to assist in checking this setting:
 
 Step #1
 
 Safari 1 screen   
 
 
 
 Step #2
 
Safari 2 screen
 
 
 
Step #3
 
Safari 3 screen  
 
 
 
 Step #4
 
 Safari 4 screen
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