Ketchikan Gateway Borough School District

333 Schoenbar Road | (907) 225-2118

To provide high quality instruction to every student within a positive environment reflective of our community needs.

Locked computer
 
 
 
 
 
 Frequently Asked
                 Questions
                       
 
 
 
 
 
 
 
 
 

 
 
 
How Do I Log In To My Account?
 
If you are wanting to login to a Mac or a PC or Powerschool, you'll login with the username "firstname.lastname"
If you are wanting to login to a Chromebook, or into your District email address, you'll use the username "firstname.lastname@k21schools.org"
If you are wanting to login to the website, you'll login with the username "KGBSD\firstname.lastname"
 
 
I Cannot Remember My Password, How Do I Reset It?
 
If you have forgotten your password, please email us by clicking here to request a reset, or call us at 225-0744.
 
 
I Accidentally Hit My Caps Lock And Now I Am Locked Out Of PowerSchool Or My Computer!
 
Call us at 225-0744 and inform us of what you are locked out of and your call will be directed to the first person that can help you get unlocked.
 
 
I Need To Access A Blocked Website.
 
Authenticate your log-in:
  • On the top left of the image, you will see it asks if you are "unknown user" Or perhaps at the bottom of the block page you'll see a link that says LOGIN
  • Click the LOGIN link and login with your username in this format "firstname.lastname"

Depending on the category of the page you are trying to access it will either immediately take you to the site, or you will be presented with the option to override the block with a large blue button labeled Override.

If you are not brought to the page you want and are not presented with the option to override then either you have entered your credentials incorrectly or access to that site is not permitted.
 
 
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